FAQ

Below are a number of frequently asked questions which may help you find your answer quickly.

How can I contact support?

There are two main ways of contacting support:

1. Use the “Submit a Ticket” function at the top of the page
2. E-mail us at support.sylsmart@sylvania-lighting.com

Is Sylvania-lighting.com the same as Sylvania.com? Is it the same company?

Sylvania-lighting.com is the website of Feilo Sylvania International Group. www.sylvania.com is the website of Osram Sylvania for North America and is not afflitated to Feilo Sylvania.

I need to contact one of your local offices, how can I find the right contact details?

We list our office contact details on this page: Where are our offices?